This privacy policy explains what personal information Apron Stitch (“we”, “us”) collects when you visit apronstitch.com or place an order, how we use it, and the choices you have.
Information we collect
Information you give us
- Orders: name, billing and shipping address, email, phone number and the products you buy, including any engraving text or artwork.
- Your account: if you create an account, your login details, saved addresses and order history.
- Messages: anything you send us by email or contact form.
- Newsletter: your email address if you subscribe.
- Reviews: your name, review text and any photos you submit.
Information collected automatically
When you browse the site we collect technical data such as your IP address, browser and device type, the pages you view and how you arrived at the site. This is gathered through cookies and similar technologies (see below).
Payment information
Payments are processed by our payment providers. Your full card number goes directly to them over an encrypted connection; we never see or store it.
How we use your information
- To process, engrave, ship and support your order, including sending order and shipping updates.
- To answer your questions and handle returns, exchanges and warranty claims.
- To prevent fraud and keep the site secure.
- To improve our products, website and service using aggregated statistics.
- To send our newsletter and offers, only if you have subscribed. Every email has an unsubscribe link.
- To meet our legal, tax and accounting obligations.
Cookies
We use essential cookies to run the store, for example to keep items in your cart and keep you logged in. With your consent where required, we also use analytics cookies to understand how the site is used. You can block or delete cookies in your browser settings; the cart and checkout need essential cookies to work.
Who we share information with
We share only what is needed with the services that help us run the store: payment processors, shipping carriers, our website hosting and email providers, and analytics tools. We do not sell your personal information or share it for cross-context behavioural advertising. We may disclose information if the law requires it.
How long we keep it
We keep order records for as long as tax and accounting law requires. Account data is kept until you delete your account. Newsletter data is kept until you unsubscribe. Messages are kept for as long as needed to resolve your request.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict certain processing, and to withdraw consent at any time. California residents have the right to know, delete and correct their information and to opt out of its sale or sharing; we do not sell or share it. To make a request, email contact@apronstitch.com. We will respond within the time required by law and will not discriminate against you for using your rights.
Security
The site uses an encrypted (HTTPS) connection, and access to customer data is limited to people who need it to fulfil orders. No system is completely secure, but we work hard to protect your information.
Children
Our store is not directed at children under 16, and we do not knowingly collect their personal information.
International transfers
Our service providers may process data in countries other than your own. Where required, we use appropriate safeguards for these transfers.
Changes to this policy
We may update this policy from time to time. The latest version is always on this page.
Contact
Questions about your privacy? Email contact@apronstitch.com or visit our contact page. See also our terms & conditions.